Privacy Policy

Who Are We?

When we refer to “we” (or “our” or “us”), that means Never Fold Collective, LLC. Never Fold Collective, LLC is based in Florida, USA.A.

Privacy Notice Overview

This Privacy Notice describes how and why we, as Data Controller, obtain, store, and process personal data. “Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. We commit to processing your personal data fairly, lawfully, and transparently. In the spirit of data privacy principles, we will only collect and use your personal data for the following purposes, to:

  • Provide our services
  • Improve our services
  • Make our marketing more relevant
  • Meet our legal responsibilities

Please do not hesitate to contact us if you have questions in addition to the information provided in this Privacy Notice at hello@neverfoldcollective.com.

The Personal Data We Collect

Depending on the type and level of engagement you have with us, we may collect the following categories of personal data:

  • Identifying and Demographic Information: such as your full name, date of birth, email address and phone number (if provided)
  • Billing Information: such as payment preferences, address, bank account details (if provided)
  • Communications: such as a records of our interactions with you using one or multiple of the following; direct messages, emails, posts, phone conversations
  • User Feedback: while using our services, occasionally you may be asked to provide feedback. Providing this feedback is entirely optional.

When you visit our website, we collect technical data such as:

  • Usage data: (if permitted) we collect certain information related to your device, such as your device’s IP address, what pages your device visited, and the time your device visited our website (see “Our Use of Analytics” below)
  • Cookies: (if permitted) your IP address and other information provided to us by cookies (see “Our Use of Cookies” below)

    CHILDREN:

    Our services are designed for a general adult audience. We do not knowingly collect personal information from children under the age of 13, and we do not knowingly sell products or services to children under 13. If you are under the age of 13, you are not permitted to use the website or submit your data to us.

    Children’s Online Privacy Protection Act (COPPA)

    The Children’s Online Privacy Protection Act (“COPPA”) puts parents in control of the collection of personal information from children under 13. The Federal Trade Commission enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.

    We do not specifically market to children under the age of 13 years old.

    How We Collect Your Data

    We may collect your personal data in one of the following ways:

    • When you create an account with us
    • When you provide additional information directly into our products and services
    • When you visit our website
    • When you express an interest in using our services
    • When you contact us for service-related queries
    • When you engage with us on social media
    • When you review our services
    • When you interact with our website (see our Cookies Policy for more details)
    • When you apply for an employment vacancy with us
    • When you subscribe to our newsletter or blog
    • When you contact us with queries using our website chatbot
    • When you buy products/services using our online checkout

    We may also receive data about you from various third parties, including:

    • Technical data from analytics providers (see “Our Use of Analytics”)
    • Technical data from our website and cookies providers (see “Our Use of Cookies”)
    • Contact and/or transactional data from our trusted third-party providers (see “How We Share Your Data”)

    Text messaging originator opt-in data and consent will not be shared with any third parties.

    How We Use Your Personal Data

    We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it. We will only collect personal data from you when:

    • We have your consent to do so; or
    • We need your personal data to perform a contract with you; or
    • We are pursuing our legitimate interests in a way that you might reasonably expect to be part of running our business and that does not significantly impact your interests, rights, and freedoms (for example, communicating with you where we have sufficient legal grounds under the e-marketing laws of your country); or
    • We have a legal obligation to collect or disclose personal data from you (for example, in suspected instances of fraud, we may need to give personal data to relevant government bodies).

    Why We Process Your Personal Data

    We process your personal data to fulfill any of the activities below:

    • Setting up an account with us (Legal basis: Performance of a contract)
    • Providing, operating, and maintaining our services (Legal basis: Performance of a contract)
    • Providing communications to existing customers or subscribed users (Legal basis: Consent or Legitimate Interest)
    • Processing and completing transactions, and sending related information, including transaction confirmations and invoices (Legal basis: Performance of a contract)
    • Managing our customers’ use of our services, responding to inquiries and comments, and providing customer service and support (Legal basis: Performance of a contract)
    • Sending customers technical alerts, updates, security notifications, and administrative communications (Legal basis: Performance of a contract)
    • Analytics to improve our website, products, services, and features for a better user experience (Legal basis: Legitimate Interest or Consent — see “Our Use of Analytics”)
    • Investigating and preventing fraudulent activities, unauthorized access to our services, and other illegal activities (Legal basis: Legal Obligation)
    • Processing your job application (Legal basis: Consent)
    • Email marketing (if applicable): sending emails about our store, events, new products, and other updates (Legal basis: Legitimate Interest or Consent — see “Marketing Preferences”)
    • Text marketing (if applicable): sending text messages about our store, events, new products, and other updates, including checkout reminders. Our website uses webhooks and cookies (with your consent) to help track items placed in your shopping cart, including abandoned carts, to determine when to send cart-reminder messages via SMS (Legal basis: Legitimate Interest or Consent — see “Marketing Preferences”)

    How We Share Your Data

    We sometimes share your personal data with trusted categories of third parties we use to conduct our business, including:

    • Website provider
    • Cloud service (SaaS) providers
    • Social media providers
    • Professional services providers (e.g., our lawyers, accountants, and insurance providers)
    • E-marketing providers
    • Advertising providers
    • Recruitment partners
    • Payment providers

    A full list of our data sub-processors can be found in the “List of Data Sub-Processors” section below.

    As part of fraud monitoring and prevention, we may be legally required to share your personal data with government bodies and law enforcement. Please note that these bodies may retain a record of the information we provide to them for this purpose.

    Marketing Preferences

    We may send you direct marketing communications, product information, and promotional offers:

    • If you have consented to receiving such communications from us;
    • If we have an existing business relationship with you and can rely on your implied consent;
    • If you are from a jurisdiction where the law permits us to send you such communications based on our legitimate interests, provided you have bought a product or service from us and have not opted out (for example, the EEA or UK); or
    • If you are from a jurisdiction where the law otherwise permits us to send you such communications.

    Marketing communications we send relate to our own products and services; your personal data will not be used for third-party direct marketing unless separate explicit consent has been collected for that purpose or you are from a jurisdiction where the law permits such processing.

    You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing communications from us:

    • You can unsubscribe using the link included in any marketing communication from us; or
    • You may withdraw your consent by contacting us at hello@neverfoldcollective.com.

    Customers located in certain regions, such as the EEA and UK, also have the right to object to their personal data being processed for direct marketing purposes at any time. If you would like to object, you can contact us at hello@neverfoldcollective.com.

    We will process all requests as soon as possible, but please note that due to the nature of our IT systems and servers, it may take a few days for an opt-out request to be implemented.

    Our Use Of Cookies

    Our website uses cookies. They help us provide you with the best experience when you browse our website and help us make improvements to our website. You can accept or reject cookies by clicking on the cookie consent banner on our website or by navigating to the “Cookies Preferences” area in our Privacy Center.

    Our websites, joinambitiousaf.com and neverfoldcollective.com, use cookies to help track items placed in your shopping cart, including abandoned carts, and this information is used to determine when to send cart-reminder messages via SMS.

    For detailed information on the cookies we use and why, please refer to our Cookie Policy page.

    You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies, through your browser settings. Since each browser is a little different, check your browser’s Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, it will not affect your ability to use the site.

    If you turn cookies off, it won’t affect the user’s experience.

    Our Use Of Analytics

    We use analytics tools on our website and services. For example, we use tools such as Google Analytics to analyze and improve our website content, product features, and marketing campaigns.

    Google. Google’s advertising requirements can be summed up by Google’s Advertising Principles, put in place to provide a positive experience for users (https://support.google.com/adwordspolicy/answer/1316548?hl=en). We, along with third-party vendors such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies together to compile data regarding user interactions with ad impressions and other ad service functions related to our website.

    Opting out. You can set preferences for how Google advertises to you using the Google Ad Settings page, or opt out via the Network Advertising Initiative Opt Out page or the Google Analytics Opt Out browser add-on. For more information about data collected by these third parties, contact us at hello@neverfoldcollective.com.

    Our Use Of Targeted Advertising

    We use targeted advertising tools to advertise our services, including (but not limited to):

    • Google Analytics
    • Facebook (including Instagram)
    • TikTok
    • Google Ads

    We use these tools to deliver relevant content to you in marketing communications (where applicable) and to measure the effectiveness of our advertising. When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses.

    For more information about data collected by these third parties, or to opt out of targeted advertising, contact us at hello@neverfoldcollective.com.

    Links To Other Websites

    Our website may include links to social media platforms and other websites. If you follow a link to any of these platforms or websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please review those policies before submitting any personal data.

    Securing Your Data

    Communication between your browser and our website uses a secure, encrypted connection wherever your personal data is involved.

    We have put in place physical, electronic, and managerial security procedures around the storage and disclosure of your personal data to protect it against accidental loss, destruction, or damage. Nevertheless, any data transmission over the internet can never be fully secure, and provision of personal data by you to us is at your own risk. We take all reasonable measures to protect your personal data with appropriate technical and operational security measures.

    When we disclose your personal data to trusted third parties, we require them to have appropriate technical and operational security measures in place, and we work with them to ensure your data privacy rights are respected. Data shared with a third party will only be used for the purposes for which it was supplied.

    In the event of a personal data breach, we will notify you and any applicable data protection authority within seven (7) business days of becoming aware of the breach, or as otherwise required by applicable law.

    Retaining Your Data

    Our servers may be hosted outside the EEA. If you are using our services from another country, the laws governing our collection and use of your information may differ from the laws of your country. By using our services or sharing your information with us, you agree to be governed by the laws of the State of Florida and the United States, and you agree to the transfer of your information to the United States.

    However, Never Fold Collective, LLC endeavors to take all steps necessary to ensure appropriate transfer mechanisms are in place to protect your personal data and comply with our data protection obligations. For EU and UK residents, please contact us at hello@neverfoldcollective.com if you would like further information about the countries to which we may transfer personal data and the mechanisms we use.

    The California Consumer Privacy Act (CCPA)

    The California Consumer Privacy Act (“CCPA”) provides California consumers with specific rights regarding their personal information. You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. You also have the right to request that we delete personal information we’ve collected from you, subject to certain exceptions. If we sell personal information, you have the right to opt out of that sale — we do not currently sell personal information. Finally, we will not discriminate against you for exercising any CCPA right.

    To exercise any of these rights, please contact us at hello@neverfoldcollective.com. Consistent with California law, if you exercise your CCPA rights, we will not charge you different prices or provide a different level of service. If we ever offer a financial incentive contingent on you providing personal information, we will only do so where the benefit to you is reasonably related to the value of the personal information provided.

    California Online Privacy Protection Act

    CalOPPA requires commercial websites and online services collecting personally identifiable information from California consumers to post a conspicuous privacy policy stating what information is collected and with whom it is shared. Consistent with CalOPPA, we agree to the following:

    • Users can visit our site anonymously.
    • Our Privacy Policy link includes the word “Privacy” and can be found on every page.
    • You will be notified of any Privacy Policy changes on this page.
    • You can change your personal information at any time by emailing hello@neverfoldcollective.com.

    According to CalOPPA, we agree to the following:
    Users can visit our site anonymously.
    Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
    Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the bottom of every page.

    You will be notified of any Privacy Policy changes:
    • On our Privacy Policy Page

    You can change your personal information at any time:
    • By emailing us via our Contact Page or hello@neverfoldcollective.com.

    Your Rights And Our Commitment To You

    You have rights under applicable data privacy laws, and Never Fold Collective, LLC is committed to helping you exercise them freely. Email hello@neverfoldcollective.com to send us updates to your personal data or to manage your preferences. You are not required to pay any charge to exercise your rights. Depending on your jurisdiction, your rights may include the right to:

    • Be informed: know if and how your personal data is being processed.
    • Access, rectification, or erasure: access personal data we hold about you, have inaccurate data corrected, or have data erased where we no longer have a legitimate reason to retain it.
    • Data portability: for data you’ve provided to us, where processing is based on consent or automated means, obtain a digital copy or request its transfer.
    • Restrict processing: restrict processing where you contest accuracy, have objected to processing, or believe the processing is unlawful.
    • Object to automated decision-making, including profiling.
    • Withdraw consent: where we rely on your consent, withdraw it at any time (an unsubscribe option is included with every marketing communication we send).
    • Object to processing: where processing is based on legitimate interests.
    • Complain to a supervisory authority: if you have concerns about how we process your data. We’d appreciate the opportunity to address your concerns directly first — please contact us at hello@neverfoldcollective.com. Contact details for EU Supervisory Authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members.
    • Cookie preferences: accept or reject cookies via the “Cookies Preferences” area in our Privacy Center, or through your browser controls. See our Cookie Policy for more information.

    To complain to the relevant supervisory authority: should you have any concerns or complaints regarding the way in which we process your data, you also have the right to make a complaint to the relevant European Supervisory Authority. We would, however, appreciate the chance to deal with your concerns before you approach a Supervisory Authority, so please do contact us in the first instance hello@neverfoldcollective.com.

    UK residents may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk. Contact details for EU Supervisory Authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members.

    Fair Information Practices

    The Fair Information Practice Principles form the backbone of privacy law in the United States. In line with these principles, should a data breach occur, we will notify you via email within seven (7) business days. We also agree to the Individual Redress Principle, which requires that individuals have enforceable rights against data collectors and processors who fail to adhere to the law, including recourse to courts or government agencies to investigate or prosecute non-compliance.

    CAN SPAM Act

    The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and sets penalties for violations. We collect your email address to send information, process orders, and respond to inquiries or requests. In accordance with CAN-SPAM, we agree to:

    • Not use false or misleading subjects or email addresses;
    • Identify messages as advertisements in a reasonable way;
    • Include our business’s physical address;
    • Monitor third-party email marketing services for compliance, if used;
    • Honor opt-out/unsubscribe requests quickly; and
    • Allow users to unsubscribe using the link at the bottom of each email.

    To unsubscribe from future emails at any time, email hello@neverfoldcollective.com, and we will promptly remove you from all correspondence.

    Changes To This Privacy Notice

    From time to time, we may update this Privacy Notice. If there are significant changes, we will post updates on our website or notify you by email at hello@neverfoldcollective.com.

    List of Data Sub Processor

    Never Fold Collective, LLC uses a number of data sub-processors to perform our services. All sub-processors acting on our behalf process your data only in accordance with our instructions and comply fully with this Privacy Notice, applicable data protection laws, and appropriate confidentiality and security measures.

    • Amazon Pay — online payments processing, owned by Amazon. Used to offer purchases via Amazon account-stored addresses and payment methods. https://pay.amazon.com
    • Facebook — used to measure ad campaign performance and reach, and for Custom Audience advertising. www.facebook.com
    • Microsoft Office Suite — Office, OneDrive, and SharePoint. https://www.microsoft.com
    • PayPal — online payments system. www.paypal.com
    • Stripe — payment processing software and APIs for e-commerce. https://stripe.com
    • YouTube — used to introduce services, provide instructions, and reach users. www.youtube.com

    List of Sub-Processors last updated:

    How to Contact Us
    We welcome feedback and are happy to answer any questions about your data. You can contact us at:
    hello@neverfoldcollective.com

    This page was last updated: 25 July 2026.

    Amazon Pay

    Amazon Pay is an online payments processing service owned by Amazon. We use Amazon Pay to provide the option to purchase goods and services from websites and mobile apps using the addresses and payment methods stored in the Amazon account, such as credit cards or a direct debit bank account.

    For more information about Amazon Pay, please visit their website at:

    https://pay.amazon.com

    Facebook

    Facebook is an online social media and social networking service owned by American company Meta Platforms. We use Facebook to measure the performance and reach of our ad campaigns and provide insights about the people who use our services. We may also use Facebook to create a Custom Audience for our advertising campaigns.

    For more information about Facebook, please visit: www.facebook.com

    Microsoft Office Suite

    Microsoft Corporation is an American multinational technology corporation that produces computer software, consumer electronics, personal computers, and related services. From their wide range of products and services, we use Office, OneDrive, and SharePoint in particular.

    For more information about Microsoft, please visit: https://www.microsoft.com

    Paypal

    PayPal is an American multinational financial technology company operating an online payments system. We use PayPal to support online money transfers and serve as an electronic alternative to traditional paper methods such as checks and money orders.

    For more information about PayPal, please visit: www.paypal.com

    Stripe

    Stripe is an Irish-American financial services and software-as-a-service company dual-headquartered in San Francisco, United States, and Dublin, Ireland. The company primarily offers payment processing software and application programming interfaces for e-commerce websites and mobile applications.

    For more information about Stripe, please visit: https://stripe.com

    YouTube

    YouTube is an American online video sharing and social media platform headquartered in San Bruno, California, currently owned by Google. We use YouTube to introduce our services, provide instructions, and reach more users.

    For more information about YouTube, please visit: www.youtube.com

    The list of sub-processors was last updated: 25 July 2026. We have removed Tik Tok from the list.

    How To Contact Us

    We welcome feedback and are happy to answer any questions about your data.
    You can contact us at: hello@neverfoldcollective.com

    This page was last updated: 25 July 2026.